HIGH-END SERVICE WARRANTY

WE PROVIDE OUR OWN HIGH-END SERVICE WARRANTY TO ENSURE COMPLETE CUSTOMER SATISFACTION. OUR WARRANTY WORKS IN CONJUNCTION WITH SUB-ZERO, WOLF AND COVE PRODUCT WARRANTIES FOR TOP OF THE LINE COVERAGE FOR ALL YOUR REPAIRS.

*Any product categorized as "No Warranty" by the Sub-Zero Group, Inc Factory will only have a

30 day labor warranty and a disclaimer must be signed ahead of the services provided

OUR WARRANTY

Out of warranty customers (COD service calls) will enjoy a 1-year labor warranty and a lifetime warranty on parts.

Appliances 20 years or older and reconditioned units will have a 60 day labor warranty and 1-year warranty on parts.

Cleanings/maintenance include a 30 day labor warranty.

This warranty applies for all parts except for cosmetic damage, electronics, and glass cook tops.

High-End Service will honor the same part failure if the customer had the original factory part replaced by another company. Additional fees may apply for labor and original receipt is required.

Our warranty is applicable for products under normal use. If the product issue revolves around install, electrical or user abuse the part will not have the listed warranty period.

We reserve the right to require a signed agreement prior to service for products over the 20 year lifetime expectancy of Sub-Zero Group Inc.

Non-Residential Appliances, such as Outdoor, Marine and Mobile Home/RV installed appliances, do not qualify for this warranty.

All service calls are subject to a diagnostic or trip charge. This warranty does not apply to Broan Best appliances.

* Seniors and US Military are eligible to receive 10% off parts and labor. Some exclusions apply.*

"Our technician Eliel fixed not only the original problem that our SubZero wine cooler was having but also noticed a little problem that no-one paid attention before and fixed it as well. Definitively, he went above and beyond to reach the standard of excellence.
We really appreciate his care, thoroughness, professionalism and punctuality."

- Alex C.

HES Reward - Largo, FL, High End Service

“Our service technician, Jacob Hartog, was extremely professional, very informative, considerate of his work environment and completed our repair in a timely fashion. We are very grateful to have a resource like him and High-End Service when needed. We will continue to refer them to others without question.”

- Chris H.