Pinellas/Pasco:
727-524-2210
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813-968-8472
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407-982-7298
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941-702-4410
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305-558-9220
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904-660-0800

Sub-Zero Repair » Warranty

Wolf Appliance Outdoor Products Limited Warranty

High-End Service Warranty on Service:

COD customers will enjoy a 1-year labor warranty and a lifetime warranty on parts. All appliances over 15 years or older will only carry a 90 day labor and 1-year parts warranty. 

Factory Warranty Information - Product must be approved for outdoor use, designated by model and serial number.

Residential Use Only – Full One-Year Warranty*

For one year from the date of original installation, your Wolf Appliance product warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Wolf Appliance under the above warranty must be performed by a Wolf-certified service center, unless otherwise specified by Wolf Appliance Inc. Service will be provided in the home during normal business hours.

Five-Year Limited Warranty (Includes Outdoor Grill, Modules and Side Burner)

Wolf Appliance warrants the stainless steel briquette trays, gas valves and drip pans to be free from defects in materials and workmanship under normal residential use for a period of five years from the original date of purchase. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor and freight. All service provided by Wolf Appliance under the above warranty must be performed by a Wolf-certified service center, unless otherwise specified by Wolf Appliance Inc.

Limited Lifetime Warranty

For the life of the product, Wolf Appliance will repair or replace any stainless steel part including all fabricated stainless steel components, stainless steel burners and grates (excluding what is covered in Five-Year Limited Warranty) to be defective from workmanship and when subjected to normal domestic use and service. This warranty excludes surface corrosion, scratches, discoloration, weather- and atmospheric-related staining, and minor surface rust and oxidation, which are normal conditions. Labor to remove and replace defective parts is not covered. Wolf Appliance recommends that you use a Wolf-certified service center to perform such service. Note: Product must be approved for outdoor use and application, and this is designated by model and serial number.

Terms Applicable to Each Warranty

The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one of the 50 states of the United States, the District of Columbia, or the 10 provinces of Canada. This warranty does not cover any parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT WOLF APPLIANCE INC. WILL PROVIDE, EITHER UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. WOLF APPLIANCE INC. WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.

To receive parts and/or service and the name of the Wolf-certified service center nearest you, contact Wolf Appliance Inc., P.O. Box 44848, Madison, WI 53744; check the contact and support section of our website, subzero-wolf.com/oven or call 800-332-9513.

*Stainless steel doors, panels, handles, product frames and interior surfaces are covered by a limited 60-day parts and labor warranty for cosmetic defects

*There will be no cosmetic warranties on parts replaced or serviced.